What are domain name renewal scams?
A domain name is simply an internet address, used to help people
get to a website. For example, the SCAMwatch domain name is scamwatch.gov.au.
Domain names must be renewed every couple of years.
Domain name renewal scams can work in one of two ways. You might
be sent an invoice for a domain name that is very similar to your
current domain name - the scammer hopes that you don't notice the
difference and just pay the invoice.
Alternatively, you could be sent a letter that looks like a renewal
notice for your actual domain name, but is from a different company
to the one you have previously used to register your domain name.
Warning signs
You receive a letter that looks like an invoice for the registration
or renewal of a domain name.
The domain name listed in the invoice is very similar to your actual
domain name, but may have a different ending. For example, it may
end in .net.au instead of .com.au or the .au at the end may be missing.
The domain name may be correct, but the letter is not from the company
that you previously used to register your domain name. Use your
common sense: the offer may be a scam. Check the website address
carefully. Scammers often set up fake websites with very similar
addresses. Try to avoid having a large number of people authorized
to make orders or pay invoices. Always check that goods or services
were both ordered and delivered before paying an invoice.
Make sure the business billing you is the one you normally deal
with. Read all the terms and conditions of any offer very carefully:
claims of free or very cheap offers often have hidden costs.
Do your homework
Be sure to check that the domain name listed in the invoice is the
same as your actual domain name. If it is the same, also check to
make sure that the invoice is from the company that you have previously
used to register your domain name.
If you want to shop around for domain name renewal, find out when
your current registration expires to make sure you are not paying
when you don't have to. Also keep in mind that if you get your IT
services (e.g. email or web hosting services) from an external company
this may include domain name registration for free or at a lower
cost.
Make sure you know all the terms and conditions of the offer before
agreeing to anything. You may also wish to check if the provider
is legitimate with the .au Domain Administrator (auDA).
If you think you have seen a domain name renewal scam, you can let
the authorities know through the report a scam section of SCAMwatch.
You should also warn your family, friends and colleagues about the
scheme or product.
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